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[Submit your own complaint about 01204 777702]

01204 777702 - Complaint Log

1 Complaints

01204777702 - 01204 777 702

13.3.21
9:49AM

Richard Outbound Exchange 01204 777702 - call you and say that they are phoning on behalf of an insurance company and that they have been informed that you have had a crash and are entitled to compensation - if you question them further regards how they got your number or which insurance company are they acting on behalf of they hang up. There are a few things that you can do to stop them making calls to you in the future, and help to stop them making calls to others. You can register your landline or mobile number for free with the Telephone Preference Service (TPS) - an industry body that gives customers the option to outline what kind of calls they are willing to take (opt in) and those they are not willing to accept (opt out). All marketing companies are supposed to check against the TPS list before making an unsolicited call to see whether you have specifically agreed to accept calls like this. Register here: http://www.tpsonline.org.uk/tps/number_type.html or call 0845 070 0707 If you have opted out then you are not supposed to be contacted by a telesales company. If you are registered and are then contacted then you can complain to the TPS who will then be obliged to investigate and take action against companies that are disregarding the list. If you register and complain to the TPS, and still get calls, then you can escalate it to the Government's 'Information Commissioners Office' (ICO) - they will ask if you have registered with the TPS and complained before they will action anything so do that first. If you have registered and complained to the TPS then the ICO will investigate further still. you can complain to the ICO here: http://www.ico.gov.uk/complaints/marketing/20.aspx or call 01625 545 745 you can also contact Ofcom - The independent regulator and competition authority for the UK communications here www.ofcom.org.uk or call 0300 123 3000 or 0207 981 3040 Although this may seem a bit of a bind to do, honestly it is worth it, and it stops calls from idiots like the ones you have experienced - I did

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