2 complaints - Newport
First contacted in 2009 and the Rep insisted on booking us in for an appointment to discuss out mortgage. We were not interested and he wouldn't take no for an answer. He phoned back to confirm that we would be in to have a meeting to which we told him we were not interested and he became abusive and told us we had wasted his time??? Contacted again in Jan 2011 with the same approach of effectively forcing us to have a meeting with them. They are really hard to get rid of and seem to know all your details like your address and so forth. Best to put the phone down or maybe try being abusive so they never ring back!!
Told us he was our local mortgage advisor and that we had taken part in a telephone survey (we havent). Wouldnt take no for an answer!