1 complaint - London
I receive calls many afternoons about 5pm that go dead when I pick up the phone. If I use 14713 I am asked if I want to use call-back but a yes tells me it is not available. Today I phoned the number 0208 5171 315 from another phone and got a Care Assistant looking after an elderly person. I rechecked the number on the other phone and it is that number but the Care Assistants tell me that no-one has used their phone. They clearly do not believe me; I am even more concerned now as it looks as if someone else is somehow using an elderly person's phone number. Any advice? I'm on 01926 745014. I found you by googling the suspect number.